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Why can't I log in?

Have you registered? You must register in order to log in. If you have registered and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact support.

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Debug Console

Close6 MBRequestSessionTimelineDatabase37Events22
$_GET
Array( ) Array(

)
$_POST
Array( ) Array(

)
$_COOKIE
Array( ) Array(

)
$_SERVER
Array( TEMP => /var/www/tmp, TMPDIR => /var/www/tmp, TMP => /var/www/tmp, PATH => /usr/lo... Array(
TEMP => /var/www/tmp,
TMPDIR => /var/www/tmp,
TMP => /var/www/tmp,
PATH => /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin,
USER => apache,
HOME => /var/www,
FCGI_ROLE => RESPONDER,
REDIRECT_HTTP_AUTHORIZATION => ,
REDIRECT_UNIQUE_ID => Z0fvijVG3hD-75@UoSvlTAAAABU,
REDIRECT_SCRIPT_URL => /kb/registration/login,
REDIRECT_SCRIPT_URI => https://shunko.aws.hubzero.org/kb/registration/login,
REDIRECT_HTTPS => on,
REDIRECT_SSL_TLS_SNI => shunko.aws.hubzero.org,
REDIRECT_STATUS => 200,
HTTP_AUTHORIZATION => ,
UNIQUE_ID => Z0fvijVG3hD-75@UoSvlTAAAABU,
SCRIPT_URL => /kb/registration/login,
SCRIPT_URI => https://shunko.aws.hubzero.org/kb/registration/login,
HTTPS => on,
SSL_TLS_SNI => shunko.aws.hubzero.org,
HTTP_ACCEPT => */*,
HTTP_USER_AGENT => Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com),
HTTP_ACCEPT_ENCODING => gzip, br, zstd, deflate,
HTTP_HOST => shunko.aws.hubzero.org,
SERVER_SIGNATURE => ,
SERVER_SOFTWARE => Apache,
SERVER_NAME => shunko.aws.hubzero.org,
SERVER_ADDR => 10.68.128.8,
SERVER_PORT => 443,
REMOTE_ADDR => 18.119.113.79,
DOCUMENT_ROOT => /var/www/shunko,
REQUEST_SCHEME => https,
CONTEXT_PREFIX => ,
CONTEXT_DOCUMENT_ROOT => /var/www/shunko,
SERVER_ADMIN => root@localhost,
SCRIPT_FILENAME => /var/www/shunko/index.php,
REMOTE_PORT => 41222,
REDIRECT_URL => /kb/registration/login,
GATEWAY_INTERFACE => CGI/1.1,
SERVER_PROTOCOL => HTTP/1.1,
REQUEST_METHOD => GET,
QUERY_STRING => ,
REQUEST_URI => /kb/registration/login,
SCRIPT_NAME => /index.php,
PHP_SELF => /index.php,
REQUEST_TIME_FLOAT => 1732767626.222,
REQUEST_TIME => 1732767626
)
separator .
orderBy id
orderDir asc
1 registerIP
2 access
always
renew
tracker.sid eedc2804d065657f5a9dd22a67213cbd
tracker.ssid eedc2804d065657f5a9dd22a67213cbd
tracker.rsid eedc2804d065657f5a9dd22a67213cbd
session.token 3d555162ef343a2b4306f2346668a156
  • site 0.037 seconds (+0.037); 3.50 MB (+3.500) - afterInitialise
  • site 0.067 seconds (+0.031); 5.00 MB (+1.500) - afterRoute
  • site 0.110 seconds (+0.043); 5.75 MB (+0.750) - afterDispatch
  • site 0.121 seconds (+0.011); 6.00 MB (+0.250) - beforeRenderModule mod_search (Search)
  • site 0.124 seconds (+0.004); 6.00 MB (0.000) - afterRenderModule mod_search (Search)
  • site 0.125 seconds (+0.000); 6.00 MB (0.000) - beforeRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.130 seconds (+0.005); 6.25 MB (+0.250) - afterRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.130 seconds (+0.000); 6.25 MB (0.000) - beforeRenderModule mod_menu (Main Menu)
  • site 0.135 seconds (+0.005); 6.25 MB (0.000) - afterRenderModule mod_menu (Main Menu)
  • site 0.138 seconds (+0.003); 6.25 MB (0.000) - onAfterRender
  • site 0.143 seconds (+0.005); 6.25 MB (0.000) - sessionStore
6 MB

37 Queries Logged: 0.019503116607666 seconds

  1. SELECT data
      FROM `jos_session`
      WHERE `session_id` = 'd1431b4f6695db0e02bbb65f5b8bab7d'
  2. DELETE
      FROM `jos_session`
      WHERE `session_id` = 'd1431b4f6695db0e02bbb65f5b8bab7d'
  3. SELECT data
      FROM `jos_session`
      WHERE `session_id` = 'eedc2804d065657f5a9dd22a67213cbd'
  4. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_languages'
  5. SELECT session_id
      FROM `jos_session`
      WHERE `session_id` = 'eedc2804d065657f5a9dd22a67213cbd'
      LIMIT 1
  6. INSERT INTO `jos_session` (`session_id`,`client_id`,`time`,`ip`)
      VALUES ('eedc2804d065657f5a9dd22a67213cbd','0','1732767626','18.119.113.79')
  7. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_members'
  8. SELECT b.id, b.title
      FROM `jos_usergroups` AS `a`
      LEFT JOIN jos_usergroups AS b
      ON b.lft <= a.lft
      AND b.rgt >= a.rgt
      WHERE `a`.`id` = '1'
  9. SELECT *
      FROM `jos_viewlevels`
  10. SELECT folder AS type,element AS name,protected,params
      FROM `jos_extensions`
      WHERE `enabled` >= '1'
      AND `type` = 'plugin'
      AND `state` >= '0'
      AND `access` IN ('1','1','4')
      ORDER BY `ordering` ASC
  11. SELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
      FROM `jos_menu` AS `m`
      LEFT JOIN jos_extensions AS e
      ON e.extension_id = m.component_id
      WHERE `m`.`published` = '1'
      AND `m`.`parent_id` > '0'
      AND `m`.`client_id` = '0'
      ORDER BY `m`.`lft` ASC
  12. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_kb'
  13. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_tags'
  14. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_categories'
  15. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`alias` = 'registration'
      AND `jos_categories`.`published` = '1'
  16. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`alias` = 'login'
      AND `jos_categories`.`published` = '1'
  17. SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
      FROM `jos_template_styles`
      INNER JOIN jos_extensions
      ON jos_extensions.element = jos_template_styles.template
      WHERE `jos_template_styles`.`client_id` = '0'
      AND `jos_extensions`.`enabled` = '1'
      AND `jos_extensions`.`type` = 'template'
      AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
      ORDER BY `home` DESC
  18. SELECT *
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`alias` = 'login'
      AND `jos_kb_articles`.`category` = '19'
  19. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`id` = '19'
  20. SELECT jos_tags_object.label,jos_tags.*
      FROM `jos_tags`
      INNER JOIN jos_tags_object
      ON jos_tags_object.tagid = jos_tags.id
      WHERE `jos_tags_object`.`tbl` = 'kb'
      AND `jos_tags_object`.`objectid` = '3'
      AND `jos_tags`.`admin` NOT IN ('1')
      GROUP BY jos_tags_object.label,jos_tags.id
  21. SELECT category,count(*) AS articles
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`state` = '1'
      AND `jos_kb_articles`.`access` IN ('1','1','4')
      GROUP BY category
  22. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
      AND `jos_categories`.`parent_id` = '1'
      ORDER BY `title` ASC
  23. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '19'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  24. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '18'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  25. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '20'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  26. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '24'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  27. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '25'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  28. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '21'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  29. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '22'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  30. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '23'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  31. SELECT *
      FROM `jos_kb_comments`
      WHERE `jos_kb_comments`.`entry_id` = '3'
      AND `jos_kb_comments`.`state` IN ('1','3')
  32. SELECT *
      FROM `jos_kb_comments`
      WHERE `jos_kb_comments`.`id` = '0'
  33. SELECT m.id,m.title,m.module,m.position,m.content,m.showtitle,m.params,mm.menuid,e.protected
      FROM `jos_modules` AS `m`
      LEFT JOIN jos_modules_menu AS mm
      ON mm.moduleid = m.id
      LEFT JOIN jos_extensions AS e
      ON e.element = m.module
      AND e.client_id = m.client_id
      WHERE `m`.`published` = '1'
      AND `e`.`enabled` = '1'
      AND (`m`.`publish_up` IS NULL OR `m`.`publish_up` <= '2024-11-28 04:20:26' )
      AND (`m`.`publish_down` IS NULL OR `m`.`publish_down` >= '2024-11-28 04:20:26' )
      AND `m`.`access` IN ('1','1','4')
      AND `m`.`client_id` = '0'
      AND (`mm`.`menuid` = '82' OR `mm`.`menuid` <= '0' )
      ORDER BY `m`.`position` ASC,`m`.`ordering` ASC
  34. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_users'
  35. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_search'
  36. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_content'
  37. UPDATE `jos_session`
      SET `data` = '__default|a:10:{s:15:\"session.counter\";i:1;s:19:\"session.timer.start\";i:1732767626;s:18:\"session.timer.last\";i:1732767626;s:17:\"session.timer.now\";i:1732767626;s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:1:\"0\";s:7:\"session\";}s:9:\"separator\";s:1:\".\";}s:4:\"user\";C:17:\"Hubzero\\User\\User\":22:{a:1:{s:5:\"guest\";b:1;}}s:11:\"tracker.sid\";s:32:\"eedc2804d065657f5a9dd22a67213cbd\";s:12:\"tracker.ssid\";s:32:\"eedc2804d065657f5a9dd22a67213cbd\";s:12:\"tracker.rsid\";s:32:\"eedc2804d065657f5a9dd22a67213cbd\";s:13:\"session.token\";s:32:\"3d555162ef343a2b4306f2346668a156\";}',`time` = '1732767626',`ip` = '18.119.113.79'
      WHERE `session_id` = 'eedc2804d065657f5a9dd22a67213cbd'
  • onAfterInitialise Method plgSystemP3p::onAfterInitialise /core/plugins/system/p3p/p3p.php:21
  • onAfterInitialise Method plgSystemRemember::onAfterInitialise /core/plugins/system/remember/remember.php:20
  • onAfterInitialise Method plgSystemHubzero::onAfterInitialise /core/plugins/system/hubzero/hubzero.php:21
  • onAfterInitialise Method plgSystemXFeed::onAfterInitialise /core/plugins/system/xfeed/xfeed.php:21
  • onAfterInitialise Method plgSystemSupergroup::onAfterInitialise /core/plugins/system/supergroup/supergroup.php:113
  • onAfterRoute Method plgSystemJquery::onAfterRoute /core/plugins/system/jquery/jquery.php:21
  • onAfterRoute Method plgSystemSpamjail::onAfterRoute /core/plugins/system/spamjail/spamjail.php:21
  • onAfterRoute Method plgSystemIncomplete::onAfterRoute /core/plugins/system/incomplete/incomplete.php:21
  • onAfterRoute Method plgSystemUnconfirmed::onAfterRoute /core/plugins/system/unconfirmed/unconfirmed.php:21
  • onAfterRoute Method plgSystemUnapproved::onAfterRoute /core/plugins/system/unapproved/unapproved.php:21
  • onAfterRoute Method plgSystemPassword::onAfterRoute /core/plugins/system/password/password.php:21
  • onContentPrepare Method plgContentLoadmodule::onContentPrepare /core/plugins/content/loadmodule/loadmodule.php:35
  • onContentPrepare Method plgContentEmailcloak::onContentPrepare /core/plugins/content/emailcloak/emailcloak.php:25
  • onContentPrepare Method plgContentPagebreak::onContentPrepare /core/plugins/content/pagebreak/pagebreak.php:35
  • onContentPrepare Method plgContentXhubtags::onContentPrepare /core/plugins/content/xhubtags/xhubtags.php:25
  • onContentPrepare Method plgContentFormatwiki::onContentPrepare /core/plugins/content/formatwiki/formatwiki.php:63
  • onContentPrepare Method plgContentFormathtml::onContentPrepare /core/plugins/content/formathtml/formathtml.php:105
  • onContentPrepare Method plgContentExternalhref::onContentPrepare /core/plugins/content/externalhref/externalhref.php:41
  • onAfterDispatch Method plgSystemMobile::onAfterDispatch /core/plugins/system/mobile/mobile.php:22
  • onAfterDispatch Method plgSystemDebug::onAfterDispatch /core/plugins/system/debug/debug.php:60
  • onAfterDispatch Method PlgSystemHighlight::onAfterDispatch /core/plugins/system/highlight/highlight.php:25
  • onAfterRender Method plgSystemSef::onAfterRender /core/plugins/system/sef/sef.php:21